software

Book review – Industry of Anonymity: Inside the Business of Cybercrime

6-minute read

I have written on this blog before that the Internet is not everything it is cracked up to be. Here I will add another string to that bow: crime. Spam, scams, malware, keyloggers, viruses, hacking, identity theft, distributed denial-of-service (DDoS) attacks, stolen credit card details… the list goes on. Just as its offline counterpart, cybercrime encompasses a diverse array of misdeeds. But where its victims, both personal and corporate, regularly make headlines, the perpetrators remain a mysterious bunch. Based on a huge number of interviews, sociologist Jonathan Lusthaus here provides a peek behind that veil of anonymity. Next to showing that cybercrime has become an industry like any other, he also explores the paradox at its heart: how did this growth happen in an environment of mistrust and anonymity?

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Book review – Rage Inside The Machine: The Prejudice of Algorithms, and How to Stop the Internet Making Bigots of Us All

7-minute read

There is an amusing and slightly acerbic acronym that has stuck with me from my days working at a computer helpdesk for an international oil firm: PICNIC. Short for “problem in chair, not in computer”, my colleagues used it as code whenever an employee rocked up at our helpdesk with a complaint or problem that was due to human clumsiness rather than malfunctioning hardware. “Did you check that the printer was plugged into the power socket?”

Nevertheless, says Artificial Intelligence (AI) researcher Robert Elliott Smith, our blind faith in computers and the algorithms that run them is misguided. Based on his 30 years experience working with AI, the aptly titled Rage Inside the Machine takes the reader on a historical tour of computing to show how today’s technology is both less amoral and more prejudiced than we give it credit for.

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Book review – The Internet Trap: How the Digital Economy Builds Monopolies and Undermines Democracy

The internet was supposed to be the great leveller. A revolutionary new medium that would allow anyone, anywhere to share his views and opinions with the world. A medium that would lead to robust and civil discourse amongst the citizens of planet Earth, with people holding different viewpoints exchanging ideas and finding inspiration. It would spell the end of big companies, with “competition being only a click away”, and numerous promising startups hiding in garages everywhere, ready to burst onto the scene. With the cost of reproduction and distribution approaching zero, anyone could start a blog, be a journalist, be heard!

Now take another good look around you. Where is the internet that we were promised?

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